Terms of Use — YourIT LLC

These Terms of Use (“Terms”) govern your access to and use of the website(s) operated by YourIT LLC (“YourIT,” “we,” “us,” or “our”), including any content, features, and services offered through the website (collectively, the “Site”).

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1) Who We Are

YourIT LLC is a managed services provider (MSP) offering IT support and related services. The Site provides general information about our business and may allow you to contact us, request service, or access client portals.

2) Privacy

Your use of the Site is also subject to our Privacy Policy. Please review it to understand how we collect and use information. (Add link to your privacy policy page.)

3) Permitted Use

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to the Site, servers, systems, or networks
  • Introduce malware, viruses, bots, scraping tools, or harmful code
  • Interfere with the security or operation of the Site
  • Use the Site to send unauthorized advertising, spam, or solicitations
  • Misrepresent your identity or affiliation

We may suspend or block access to the Site for violations or suspected violations.

4) Intellectual Property

The Site and its contents (including text, graphics, logos, designs, videos, software, and other materials) are owned by or licensed to YourIT and are protected by intellectual property laws.

You may view, download, and print content from the Site for your personal or internal business use only, provided you do not remove proprietary notices. Any other use requires our prior written permission.

5) No Professional Advice / Informational Purposes

Content on the Site is provided for general informational purposes and does not constitute professional, legal, regulatory, or security advice. Any reliance on Site content is at your own risk. For advice tailored to your situation, contact us directly.

6) Client Portals, Support Requests, and Submissions

If the Site provides access to a client portal, ticketing system, or support request form:

  • You are responsible for maintaining the confidentiality of your login credentials
  • You agree to provide accurate and complete information
  • You agree not to upload or submit unlawful or harmful content
  • You understand that support interactions may involve access to systems or data as authorized by the client/customer contract

Submissions: If you submit feedback, suggestions, or non-confidential information to us through the Site, you grant YourIT a non-exclusive, royalty-free right to use, reproduce, and incorporate it into our services and operations.

7) Third-Party Links and Services

The Site may include links to third-party websites or services (e.g., client portals, payment processors, scheduling tools). We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party sites is at your own risk and subject to their terms.

8) Disclaimer of Warranties

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOURIT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOURIT AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE.

TO THE EXTENT PERMITTED BY LAW, YOURIT’S TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE WILL NOT EXCEED $100 (OR THE MINIMUM AMOUNT ALLOWED BY LAW, IF GREATER).

10) Indemnification

You agree to defend, indemnify, and hold harmless YourIT and its affiliates, owners, employees, contractors, and agents from any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any third-party right

11) Changes to the Site and Terms

We may update the Site and these Terms at any time. Changes are effective when posted with an updated “Last Updated” date. Your continued use of the Site after changes are posted means you accept the updated Terms.

12) Termination

We may terminate or suspend your access to the Site at any time, without notice, for any reason, including if we believe you violated these Terms.

13) Governing Law and Venue

These Terms are governed by the laws of the State of [Your State — e.g., Georgia/Florida/Tennessee], without regard to conflict-of-law principles. Any legal action relating to these Terms or the Site must be brought exclusively in the state or federal courts located in [County, State], and you consent to jurisdiction and venue there.

14) SMS/Text Messaging

If you opt in to receive SMS messages from YourIT, you consent to receive text messages at the number you provide for customer support updates, scheduling, and service notifications. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out and HELP for help. We may use messaging providers/carriers to deliver messages. Do not send sensitive information via SMS.

15) Miscellaneous

  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • No waiver: Failure to enforce any part of these Terms is not a waiver of our right to enforce it later.
  • Entire agreement: These Terms (and the Privacy Policy) form the entire agreement regarding your use of the Site.

16) Contact Us

YourIT LLC
Address: PO Box 744 Hiram, Ga 30141
Email: info@youritllc.net
Phone: (770) 250-0989